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Make a Complaint to Stopline

Phone

1300 30 45 64 – Australia
+61 3 9882 4550 – Overseas

NRS - National Relay Service

The NRS is a vital service that allows people who are deaf, hard of hearing or have a speech impairment to make and receive phone calls.

Email

Post

Attention: Victorian Building Authority, c/o Stopline, PO Box 403,
Diamond Creek, VIC 3089, Australia

App

Search for Stopline in the iTunes App Store or Google Play to download the free app and submit a disclosure

Fax

Attention: Victorian Building Authority, c/o Stopline
+61 3 9882 4480

Complaints and Integrity Hotline

This website is part of the service provided by Stopline Pty Ltd to the Victorian Building Authority to enable any member of the public or practitioner to raise an Integrity matter or make a complaint about the Victorian Building Authority or it’s employees. Further information on the sorts of matters that should be reported and the ways that they can be reported are found throughout this site. We encourage you to explore this site, where you will find access to the Victorian Building Authority Code of Conduct and answers to some of the most frequently asked questions about the service provided to Victorian Building Authority by Stopline and how it works.

Dear Colleagues,

Maintaining our commitment to the Victorian Building Authority Code of Conduct is an important step in working towards achieving our vision, mission and business objectives. At Victorian Building Authority we have a whistleblower program that empowers you to play an active role in the elimination of improper conduct in the workplace.

This program now provides access to Stopline, a confidential, independent provider of whistleblowing services who will take full details of your concerns via telephone, mail, fax, email or this website. It is also important to remember our program enables individuals to maintain anonymity should they so desire. Stopline is available to all Victorian Building Authority employees, contractors or designated stakeholders and translation services can be provided if requested.

As well as the disclosure process, the website provides access to our Code of Conduct, Whistleblower Policy and answers to some of the most frequently asked questions for your reference. I believe that good corporate governance has the capacity to differentiate us from our competitors and enhance our reputation in the eyes of our clients and this website is just another example of Victorian Building Authority’s commitment to best practice.